Inteligência artificial como ferramenta da administração pública

Abstract

With the advent of the Fourth Industrial Revolution, the relationship between the state and the population also changed, a horizon in which technology was used as a means of modernization and bureaucracy of the state machine. In this context, it is clear that, every day, more artificial intelligence systems are being produced, tested and used by the Public Administration in Brazil, functioning as an essential and indispensable tool to reach the conditioned standard that administrative organizations must and, consequently, finding a way to better serve the public interest, highlighting surprising results of increased efficiency. This article aims to conduct a bibliometric review to demonstrate the insertion of the Brazilian Public Administration in the introduction of technologies that are already being developed and applied worldwide and what results are produced.