Acolhimento psicossocial especializado para vítimas vulneráveis: um estudo de caso na Segunda Delegacia Regional de Polícia Civil de Araguaína-TO

Abstract

This dissertation aimed to analyze the Psychosocial Support offered to vulnerable victims at the Second Regional Police Precinct (2nd DRPC) in Araguaína-TO. The research sought to describe and evaluate the support service, identifying its potentialities and challenges, and proposing a model that minimizes the secondary effects of victimization. The investigation was conducted through a qualitative approach, characterized as descriptive and case study, using semi-structured interviews with professionals who work in the care of vulnerable victims at the 2nd DRPC. The data collected were submitted to Content Analysis, seeking to interpret the meanings and implications of the participants' reports. The results indicate that the victims were, for the most part, from family and community contexts marked by gender inequalities, low income and low education, being frequently exposed to violence such as sexual abuse, physical violence and neglect. The predominant profile is that of women, children and adolescents, with emphasis on girls in situations of social vulnerability. The study also revealed that psychosocial care faces significant challenges, such as the lack of specialized professionals, revictimization and insufficient structural resources. The conclusions point to the need for a specialized care model that prioritizes qualified listening, individualized care, immediate psychological support, with efficient referral to social assistance and health services. In addition, the importance of ongoing training of professionals and multidisciplinary integration to ensure humane and effective care is highlighted. It is expected that this research will contribute to the improvement of public policies for Psychosocial Care, both in the 2nd DRPC of Araguaína and in similar contexts, promoting the recovery and empowerment of vulnerable victims.