Estratégia Saúde da Família: compreensão do profissional de saúde sobre seu processo de trabalho no município de Porto Nacional-TO

Abstract

Introduction: Health work is recognized as a collective practice aimed at promoting the health of people, their families and communities, as well as the relationship between professionals in health services and society, which is permeated by technical and interpersonal skills. This study intends to contribute to expand the body of knowledge about the process of caring and health, in the sphere of work, according to the perspective of the Family Health Strategy team, considering their biopsychosocial frameworks. Objective: Understanding how the health professional of the Family Health Strategy team understands their work process in the municipality of Porto Nacional – TO. Methodology: This was a qualitative research of the exploratory-descriptive type, where the content analysis method was used to analyze the data. Data were collected following a semi-structured interview script. Results and Discussion: Professionals understand the work they perform as of paramount importance to the community and present satisfaction in performing health work. They report that the greatest difficulties for the accomplishment of the work are related to the absence of physical and human material of investments in the process of permanent education in health, but, they seek to produce their work facing the difficulties, aiming not to leave the user without care. Conclusion: It was understood that the health professionals of this research feel committed to their work. They perceive the importance of their doing, to the process of education and health promotion of the users, and recognize that the activities developed, enable the improvement of the health situation of the community. Final Considerations: It is believed that the understanding about the work process aims to articulate the discussion about health work, as a complex activity and that requires evaluations that enable to improve the quality of service provided to the users of the Single Health Service.