Ações inovadoras na gestão pública: a implementação da remuneração por desempenho e produtividade para o engajamento no trabalho na SEFAZ – Tocantins

Abstract

This research deals with innovative practices in public management:: The implementation of remuneration for performance and productivity for work engagement at SEFAZ – Tocantins. Literature has shown that there is a constant concern with efficiency in Public Administration, following a global trend that requires more efficiency in Public Management aimed at meeting the interests of the community in an agile manner and with satisfactory results. The objective of the research was: I - to analyze the impacts that remuneration for performance and productivity causes in the work environment, to identify the advantages and disadvantages of this type of remuneration; II - analyze whether the goals and objectives proposed by Sefaz are being achieved; and also, III - identify the perception of public servants in relation to remuneration for performance and productivity adopted in the institution. For the development of the research, the sample was collected at the Service Agency in Palmas, through an online questionnaire with 24 servers. In addition, 36 months of established goals and achieved results were analyzed. The results indicate that the strategy adopted in the folder promoted the engagement of servers, however there is a certain degree of dissatisfaction in the work environment.